How to Make One-Time Payments

Credit Card/Prepaid Credit Card/Visa Debit/ Debit Mastercard

1. Sign into My Account.
2. Select View/Pay My Bill.
3. Enter the payment amount and select Pay with a credit card, Visa Debit or Debit Mastercard, then enter your payment information in the fields provided.
4. Verify the payment information is correct.
5. Once confirmed, select Pay now. Check the box if you are interested in using this credit card to sign up for automatic monthly payments. Your payment will begin processing.
6. Select Done.

We’ll send you an email confirming your payment that will include your authorization number. A record of your payment will show up in your Payment History within 1 business day.

Interac Online Payments

If your card has both the Interac logo and a Visa Debit or Debit MasterCard logo, choose the Pay with a credit card, Visa Debit or Debit/Mastercard option.

Online

1. Sign into My Account area.
2. Select View/Pay My Bill.
3. In the Make a payment window, enter the payment amount and select Pay with Interac® Online, then click Pay with Interac.
4. If you have selected the Interac Online option, you will be taken to the Interac site. Select your bank. (If your bank is not listed, then it doesn’t support Interac Online.)
5. Sign in to your bank’s website and provide the required information for the transaction. When completed, a confirmation will prompt you that your payment has been received.
6. Select Done.

We will send you an email confirming your payment that will include your authorization number. A record of your payment will show up in your Payment History within 1 business day.

via Financial Institutions

1. Check with your bank to see if they accept payments for Dunn Vision Telecom accounts.
2. Select View/Pay My Bill.
3. In the Make a payment window, enter the payment amount and select Pay through your bank.
   You will see the Dunn Vision Telecom Payee Name and your Account Number listed. You will need that information when you log in to your online banking site.
4. Click on your financial institution and log in to their online banking site. (If this is the first time you are making an online payment to Dunn Vision Telecom, you will need to add us as a payee.)

Online Banking

1. Check with your bank to see if they accept payments for Dunn Vision Telecom accounts.
2. Sign in to your online banking, and make a payment. (If you recently changed accounts or added more Dunn Vision Telecom services, please update your payee list with your current Dunn Vision Telecom account number.)
3. If this is the first time you are making an online payment to Dunn Vision Telecom, you will need to add us as a payee. You can verify your Dunn Vision Telecom account number at the top left of your bill before selecting the payee name:
   • DUNN VISION TELECOM (12 DIGIT ACCOUNT NUMBER)
   • DUNN VISION TELECOM (9 DIGIT ACCOUNT NUMBER)
   • DUNN VISION TELECOM (6 DIGIT ACCOUNT NUMBER)
4. Enter your Dunn Vision Telecom account number.

When making your payment through the bank, please allow 3–5 business days for processing. A record of your payment will show up in your Payment History within 5 business days.

Other Payment Options

By Phone

You can call Dunn Vision Telecom at 1 800-828-9497 and follow the prompts to make a credit card, Visa Debit, or Debit Mastercard payment.

By Cheque through Mail

Make your cheque payable to your “Dunn Vision Telecom [9 digit account number]” or “Dunn Vision Telecom [12 digit account number]” Please write your Dunn Vision Telecom account number on your cheque and mail to:

Dunn Vision Telecom
300-1315 Pickering Parkway
Pickering, ON
L1V 7G5

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