How to Set Up Automatic Bill Payments

Pre-Authorized Debit

1. Sign in to My Account.
2. Select Payment Methods.
3. Select Pre-authorized debit (Canadian banks only) in the drop-down menu.
4. Enter your payment information in the fields provided. It may take up to 1 full billing cycle for your first pre-authorized bill payment withdrawal. If you have a balance due on your account, you can make a one-time payment to avoid late payment fees.
5. Select Continue then Update Payment Method.

Your payment details will be available in the My Account area under View/Pay My Bill. It may take 1 business day for your payment history to update.

Pre-Authorized Credit Card

Online

1. Sign in to My Account
2. Select Payment Method, then select Set up automatic payments.
3. Select Pre-authorized Credit Card in the drop-down menu, and then enter your payment information in the fields provided. It may take up to 1 full billing cycle for your first pre-authorized bill payment withdrawal. If you have a balance due on your account, make a one-time payment to avoid late payment fees.
4. Select Continue then Update Payment Method.

Your payment details will be available in your payment history. It may take 1 business day for your payment history to update.

When do you take pre-authorized payments?

For Dunn Vision Telecom 12-digit account numbers:
Your pre-authorized payment withdrawal date will be on the 1^st or the 15^th of each month depending on the date that your account was set up. You will find the date under the heading My Bill at the top left-hand corner with a message “Thank you for pre-authorizing your payment. We’ll charge this amount to your credit card on or after MMM DD, YYYY.”

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